Connecting residents
with municipal services

CityBot makes it easier for citizens to report public service issues on social media. See a pothole, graffiti, or broken streetlight? Report it in seconds and track progress in real-time with just a few taps.

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How CityBot works

Report issues, track updates, and discover similar complaints—all in one place

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01

Snap & share

Capture the issue with your phone's camera and add location details.

02

Choose category

Select the appropriate department and add any helpful details for faster resolution

03

Post successfully

Automatically adds relevant hashtags and mentions authorities for better visibility.

Your direct line to city services

Report issues, track updates, and discover similar complaints—all in one place

Discover similar reports

See if neighbors have already reported similar issues and add your voice to existing cases

Quick reporting & updates

Follow reports in your neighborhood and see how your area is improving block by block.

Smart auto-tagging

Automatically adds relevant hashtags and mentions authorities for better visibility based on your photo and description for faster routing

Seamless social media integration

Post reports directly on X (formerly Twitter) for better reach.

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Make your city better.

Download now to join thousands of residents improving our
neighborhoods together.

Frequently Asked Questions

CityBot helps you report public issues by formatting your post with relevant hashtags and mentions before posting it on X (formerly Twitter).

Anyone can use CityBot to report public service issues and bring them to the attention of the right authorities.

Yes, you can preview and make changes before submitting your post.

CityBot tags relevant government handles and uses hashtags to increase visibility, but responses depend on the authorities.

Yes, the homepage displays reports similar to yours, helping you stay informed about ongoing issues.

Yes, you need to log in with X (formerly Twitter) to post a complaint.

Not yet, but it aims to assist in bridging the gap between citizens
Still have more questions? Contact us